Terms of Use

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to the MedTrekChina website (the “Website”).

These Terms of Use govern your access to and use of the Website and the services provided by MedTrekChina (“MedTrekChina,” “we,” “us,” or “our”).

By accessing or using the Website, you confirm that you have read, understood and agreed to these Terms. If you do not agree, please stop using the Website.

1. Our Services

MedTrekChina provides international patients with information and coordination support related to receiving medical care in China.

Our services may include:

• Hospital and specialist coordination

• Appointment assistance

• Medical document preparation

• Visa invitation assistance

• Travel and accommodation guidance

• Airport pickup and local transportation

• Multilingual assistance

• Treatment and follow-up coordination

MedTrekChina is not a hospital or medical institution and does not directly provide medical diagnosis, prescriptions or treatment.

All medical assessments, recommendations and treatment decisions are made independently by licensed healthcare professionals and treating hospitals.

2. Use of the Website

You may use this Website only for lawful purposes.

You agree not to:

• Use the Website for fraudulent, unlawful or harmful activities

• Provide false, inaccurate or misleading information

• Interfere with the operation or security of the Website

• Attempt to gain unauthorized access to the Website or its systems

• Copy or misuse Website content without permission

• Collect or misuse the personal information of other users

We may restrict or terminate access to the Website if these Terms are violated.

3. Medical Information Disclaimer

Information provided on the Website is for general informational and medical-travel coordination purposes only.

It is not intended to replace professional medical advice, diagnosis or treatment. You should always consult a licensed healthcare professional regarding your medical condition.

Submitting medical records or contacting MedTrekChina does not establish a doctor-patient relationship between you and MedTrekChina.

In a medical emergency, contact your local emergency services immediately.

4. Patient Information

You are responsible for ensuring that the medical records, personal information and other documents you provide are accurate, complete and up to date.

Incomplete or inaccurate information may affect hospital recommendations, cost estimates, appointment arrangements or treatment planning.

You authorize MedTrekChina to share relevant information with selected hospitals, healthcare professionals and service providers when necessary to coordinate your requested services, subject to our Privacy Policy.

5. Treatment and Cost Estimates

Any treatment plan, schedule or cost estimate provided before a hospital assessment is preliminary and for reference only.

Final medical decisions and treatment costs are determined by the treating hospital based on examinations, diagnosis, treatment requirements and the patient’s actual condition.

MedTrekChina does not guarantee:

• A particular diagnosis or treatment outcome

• Acceptance by a specific hospital or doctor

• A fixed treatment schedule

• That estimated costs will remain unchanged

• Visa approval or entry into China

Any changes to the treatment plan may result in additional costs or an extended stay.

6. Third-Party Services

MedTrekChina may assist patients in communicating with hospitals, hotels, transportation providers, visa service providers and other third parties.

These third parties operate independently and are responsible for their own services, decisions and conduct.

MedTrekChina is not responsible for losses, delays, cancellations or service failures caused by third-party providers, except where required by applicable law.

7. Accounts and Security

Where account registration is available, you must provide accurate and complete information.

You are responsible for keeping your login details confidential and for activities conducted through your account.

Please notify MedTrekChina promptly if you become aware of unauthorized access or a security issue involving your account.

8. Intellectual Property

All text, images, videos, graphics, logos, designs and other content on the Website are owned by or licensed to MedTrekChina and are protected by applicable intellectual property laws.

“MedTrekChina,” its logo and related brand materials may not be copied, reproduced, modified, distributed or used for commercial purposes without prior written permission.

You may view and use Website content for personal, non-commercial purposes only.

9. Website Availability

The Website and its content are provided on an “as-is” and “as-available” basis.

Although we aim to provide accurate and current information, we do not guarantee that all Website content will always be complete, accurate, current or uninterrupted.

We are not responsible for interruptions, delays, data loss or service failures caused by network problems, system maintenance, force majeure events or circumstances beyond our reasonable control.

10. External Links

The Website may contain links to third-party websites for convenience or additional information.

MedTrekChina does not control and is not responsible for the content, security, services or privacy practices of third-party websites.

Accessing an external website is at your own discretion and risk.

11. Limitation of Liability

To the extent permitted by applicable law, MedTrekChina will not be liable for indirect, incidental, special or consequential losses arising from:

• Use of or inability to use the Website

• Reliance on general information provided on the Website

• Decisions made by hospitals or medical professionals

• Changes to medical plans, schedules or estimated costs

• Delays caused by hospitals, airlines, visa authorities or other third parties

• Circumstances beyond our reasonable control

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

12. Privacy

Our collection and use of personal and medical information are governed by the MedTrekChina Privacy Policy.

By using the Website or submitting information, you acknowledge that you have read and understood the Privacy Policy.

13. Changes to These Terms

MedTrekChina may update these Terms to reflect changes in our services, Website functions or applicable laws.

Updated Terms will be published on this page with a revised “Last Updated” date.

Your continued use of the Website after an update means that you accept the revised Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of [insert the country, province or jurisdiction in which the operating company is registered].

Any dispute arising from these Terms or the use of the Website should first be resolved through good-faith negotiation.

If the dispute cannot be resolved through negotiation, it shall be submitted to the competent court or dispute-resolution body in [insert jurisdiction], unless otherwise required by applicable consumer-protection law.

15. Contact Us

For questions about these Terms, please contact:

MedTrekChina
Website: medtrekchina.com
Email: [Insert Customer Service Email]
Registered company: [Insert Legal Company Name]
Registered address: [Insert Registered Address]

Copyright © MedTrekChina. All rights reserved.